This Privacy Policy explains how Pristine North handles personal information submitted through this website, including quote and consultation request forms.
Information We Collect
- Contact information such as your name, phone number, and email address.
- Service address and project details you provide in quote or consultation forms.
- Optional notes and preferences you include in your request.
How We Use Your Information
- To prepare and send your requested quotes and confirmations.
- To contact you about scheduling, follow-up, and service-related communication.
- To improve our services and customer experience.
How Information Is Shared
We do not sell your personal information. We only share information when needed to operate our business, such as with service providers that help deliver website form and email functionality.
Minnesota-Specific Privacy Rights
For Minnesota residents, the Minnesota Consumer Data Privacy Act (MCDPA) became effective on July 31, 2025. Pristine North is a small business and may be exempt from most MCDPA requirements; however, where the law applies, Minnesota residents may have rights to:
- Confirm whether we process your personal data and access that data.
- Correct inaccurate personal data.
- Delete personal data you provided or that we maintain.
- Obtain a portable copy of personal data you provided to us.
- Opt out of certain processing, such as targeted advertising, sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
Submitting a Minnesota Privacy Request
To exercise Minnesota privacy rights, contact us at info@pristinenorthco.com or (952) 232-1732 with the subject line “Minnesota Privacy Request.” We may need to verify your identity before completing a request.
Where required by Minnesota law, we will respond within the legally required timeframe (generally 45 days, with an extension when permitted). If we deny a request, you may appeal by replying to our decision email and writing “Privacy Appeal” in the subject line. Even when not legally required, we will make reasonable efforts to honor legitimate privacy requests.
Data Security
We use reasonable administrative and technical safeguards to protect submitted information. No internet transmission or storage system is guaranteed to be 100% secure.
Data Retention
We keep submitted information for as long as needed to provide services, support customer communication, maintain records, and meet legal or operational requirements.
Applicability and Contacting Regulators
MCDPA rights apply only when a business meets specific legal thresholds and is not exempt under Minnesota law, including certain small-business exemptions. If you have unresolved concerns after contacting us, you may also contact the Minnesota Attorney General’s Office.
Contact
If you have privacy questions, contact Pristine North at info@pristinenorthco.com or (952) 232-1732.